Privacy Policy
Privacy Policy for Calm Nest Collective
Last Updated: January 15, 2025
Introduction
Welcome to Calm Nest Collective (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calmnestcollective.com, use our services, or interact with our business.
Information We Collect
We collect various types of information through our interactions with you. When you engage with our services, we gather personal information that you voluntarily provide, including your name, email address, phone number, company details, and professional role. For event planning and consultations, we collect specific requirements, preferences, and any accessibility accommodations needed. Payment information is collected securely when processing transactions.
During your visits to our website, we automatically collect technical information through your browser or device, including IP address, browser type, device information, and geographic location at the city level. We use cookies and similar technologies to enhance your browsing experience and understand usage patterns.
For our event-related services, we gather detailed information about event specifications, sustainability requirements, and accessibility needs. This includes data necessary for sustainability assessments using our Carbon Calculator and Event Calculator software, as well as information about neuroinclusive accommodations and overall event evaluation.
How We Use Your Information
We use your information purposefully to deliver and improve our services. This includes processing payments, sending service updates, and providing relevant newsletters and marketing materials (with your consent). Your data helps us analyze website performance, customize event solutions, implement accessibility accommodations, and conduct thorough sustainability assessments. We also use this information to meet our legal obligations and enhance user experience across our services.
Information Sharing and Disclosure
We share your information selectively with trusted service providers who help operate our business. These may include payment processors, email service providers, cloud storage services, and analytics providers. Information sharing with sustainability certification bodies or accessibility assessment partners occurs only with explicit consent and when necessary for service delivery. We may disclose information when required by law or to protect our legitimate rights and interests.
Data Protection and Security
Your data security is our priority. We implement comprehensive security measures including data encryption, regular security assessments, and strict access controls. All data is stored in secure systems, and our staff receives regular training on data protection protocols to maintain the highest security standards.
Your Rights and Choices
We respect your control over your personal information. You have the right to access your data, request corrections to inaccurate information, and ask for deletion of your personal information. You can opt out of marketing communications and withdraw consent at any time. We support data portability and respect your right to file complaints with supervisory authorities regarding data handling.
Cookie Policy
Our website uses cookies to improve functionality and user experience. These tools help us analyze traffic patterns, remember your preferences, and provide secure authentication. You maintain full control over cookie settings through your browser preferences.
International Data Transfers
While we primarily operate in Europe, we may transfer data internationally when necessary. All such transfers comply with applicable data protection laws and include appropriate safeguards to protect your information.
Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated directly via email, and all updates will be marked with a new “Last Updated” date at the top of this policy.
GDPR Compliance
For our European users, we fully comply with GDPR requirements. This includes comprehensive rights to access, correct, erase, restrict processing, and port your data. You may object to certain types of processing and withdraw consent at any time.
Sustainability and Inclusivity Data Processing
Our commitment to sustainability and inclusivity shapes our data practices. We carefully process environmental impact data and accessibility requirements to provide appropriate accommodations and improve our inclusive event solutions. This information receives special attention and is used exclusively for enhancing our service delivery.
Data Retention
We retain your information only as long as necessary for our business relationship, legal requirements, or legitimate business purposes. Once these purposes are fulfilled, or upon receiving a valid deletion request, we ensure proper disposal of personal information.
Third-Party Relationships
Our website may link to external sites operated by third parties. While we carefully choose our business partners, we encourage you to review the privacy policies of any external sites you visit through our website.
Contact Information
For any questions or concerns about this privacy policy or our data practices, please contact us at team@calmnestcollective.com. Our team is committed to addressing your privacy-related inquiries promptly and thoroughly.
Compliance Statement
This privacy policy demonstrates our commitment to protecting your privacy while delivering exceptional event planning and sustainability services. We maintain compliance with GDPR, local data protection laws, industry best practices, and sustainability certification requirements. By using our services, you acknowledge and agree to the practices described in this policy.
Final Provisions
This policy is governed by Austrian law, with disputes subject to the jurisdiction of Vienna courts. If any provision is found unenforceable, it will be limited or eliminated while maintaining all other provisions in full effect.
By engaging with Calm Nest Collective’s services, you acknowledge understanding and accepting these privacy practices. For any clarification or concerns, please reach out to team@calmnestcollective.com.